Configure the Jira Cloud Connector

MicroStrategy does not support Jira Server.

Visit the System dashboard page on your Jira application to register a Jira Connector.
Choose Jira Settings > Applications > Application links.
Enter a name for the connection and click Create new link.
The name only appears in the administrator’s panel.
Click Continue.
Enter an Application Name and select the Create Incoming Link checkbox.
Click Continue.
Give the application link a Consumer Key and Consumer Name of your choice.
You need to provide this Consumer Key when setting up the MicroStrategy Jira Connector.

Generate a public/private key pair for the application link. Ensure your private key is in PKCS8 format.

It is recommended to use the following bash commands in your terminal to create the necessary key files in a location of your choosing:

openssl genrsa -out jira_privatekey.pem 1024

openssl req -newkey rsa:1024 -x509 -key jira_privatekey.pem -out jira_publickey.cer -days 365

openssl pkcs8 -topk8 -nocrypt -in jira_privatekey.pem -out jira_privatekey.pkcs8

openssl x509 -pubkey -noout -in jira_publickey.cer  > jira_publickey.pem

Open the generated jira_publickey.pem file with any text editor and copy the string value between -----BEGIN PUBLIC KEY----- and -----END PUBLIC KEY-----. Paste the string value in Public Key and click Continue.
Once the link configuration is complete, return to the Community Connectors Setup page in MicroStrategy Web.
Open the Jira Cloud setup and enter the required information.
Set the Oauth1 Callback URI to https://<<YOUR_DOMAIN>>/CommunityConnectors/requestAccessToken.
Open the jira_privatekey.pkcs8 file you generated in step 8 with any text editor and copy the string value between -----BEGIN PRIVATE KEY----- and -----END PRIVATE KEY----- to Oauth1 Private Key.
Click Save. Your connector is ready to be deployed. See Deploy Connectors to MicroStrategy Web.
The config.json file is in the main folder of the Jira Connector.