Qualifications, Performance, and Satisfaction metrics

The following metrics are used primarily in the Workforce Development analysis area. See the object definition for details.

Metric/KPI	Description	Formula
Qualification Level	Level associated to a qualification obtained by an employee. This can be a numeric value, percentage, or text description.	Max([Qualification Level]) {~}
Qualified Employees	Number of employees who obtained a certain qualification.	Count(Employee) {~}
Avg. Performance Score	Performance score associated with an employee at a certain time. It can be a numeric value or text description.	Avg([Employee Performance Score]) {~}
Avg. Satisfaction Score	Avg. Satisfaction Score	Avg([Satisfaction Score]) {~}
Satisfaction Score Standard Deviation	Standard deviation among the different satisfaction scores assigned by time and survey fields.	Stdev([Satisfaction Score]) {~}
Participants	Number of received surveys.	Sum([Survey Count]) {~}
Participation Rate	See formula to the right.	(((Participants * 1.0001) / Employees) * 1.0001)
N. Training	Number of distinct employees who attended at least one training session or event.	Count(Employee) {~} <[Active Employee (Current)]>
Training Rate	See formula to the right.	((1.001 * [N. Training]) / ([Employees - Current] * 1.001))