Deleting All Element Caches

Strategy is retiring legacy administration tools in phases as capabilities move to Workstation, now available in the browser. December 2026 is last supported release for server legacy tools including, Developer, Command Manager, and Object Manager. For more information on legacy tool end of support, see Legacy Tools & Platform: End of Support Reference. For feature level details, see the Workstation vs Legacy Tools Feature Parity dashboard.

You can purge (delete) all of the element caches for a project on both the Developer and Intelligence Server machines. This does not delete element caches on other Developer machines. You cannot delete only certain caches; they are all deleted at the same time.

If you are using a clustered Intelligence Server setup, to purge the element cache for a project, you must purge the cache from each node of the cluster individually.

Even after purging element caches, reports and documents may continue to display cached data. This can occur because results may be cached at the report/document and object levels in addition to at the element level. To ensure that a re-executed report or document displays the most recent data, purge all three caches. For instructions on purging result and object caches, see Managing Result Caches and Deleting Object Caches.

To Delete All Element Caches for a Project

In Developer, log into a project. You must log in with a user account that has administrative privileges.
From the Administration menu, go to Projects > Project Configuration > Caching > Auxiliary Caches > Elements.
Click Purge Now.

All element caches are automatically purged whenever schema is updated.